Agility and Creating the Digitally Enabled Organization

Author: Siemens Healthineers

Not just volume, connection, and integration

Clearly, as a society, we can and are collecting data in many ways. The question is not how to get more data, but how to use it effectively? In healthcare, how do we capture greater knowledge from the right data at the right time for truly actionable insights?

Many healthcare organizations have started down the road to digital transformation by capturing more data from various service lines with different technologies and systems. However, that information is often captured and used within silos, which limits the impact.  The true transformational change occurs when we put all of the data together - i.e., integrate the data, and analyze, and then share those insights across the organization.

Rapid analysis, insights, and action

Better integrating and connecting data is, however, only one part of the equation. Insights from big data days, weeks, months or even years later limits our ability to make corrections and find opportunities for improvements. Speed to insights from the data is critical.

Technically, the data must be made available and analyzed in time to affect decisions.  For example, near real time information is typically important for clinical care decisions.  Once the data, analysis and insights have been generated, the individual making the decision needs to make that information part of the workflow and the decision making process. 

The Digitally Enabled Organization

The organization needs to build trust in and adopt these new insights as tools to assist making the best decisions for each patient at the right place at the right time.  This requires making the organization a Digitally Enabled Organization.  The Digitally Enabled Organization leverages experience, expertise, and the best data driven insights to make the most effective decisions and operate most efficiently.  The Digitally Enabled Organization is agile and is enabled by the right insights at the right time.  The Digitally Enabled Organization drives the expansion of precision medicine, transforms the delivery of care, and improves the patient experience.

I have witnessed first-hand how digital agility and the Digitally Enabled Organization can improve patient care and engagement. For example, we have helped organizations created data driven solutions to patient leakage challenges as well as rise to their operational opportunities.  The result is optimal utilization and enhanced patient experience.3

Into the future

Once you have a digitally-enabled organization you have a strong foundation to adopt new tools, ways of working, and driving continuous improvement.  You can incorporate predictive approaches, and other advanced analytics that may include artificial intelligence. A layer of trust in insights creates a powerful data driven culture that is transformative. 3

1-2Marr B. Big Data: 20 Mind-Boggling Facts Everyone Must Read. Forbes. 2015 Sep 30 [cited 2018 Feb 1]. Available from: https://www.forbes.com/sites/bernardmarr/2015/09/30/big-data-20-mind-boggling-facts-everyone-must-read/#3610007e17b1

3The outcomes described here-in were achieved in a unique setting.  Since there is no typical hospital, there can be no guarantee that others will achieve same results.